Let’s Make Shopping Small a Way of Life – Not an Event

Annually, Small Business Saturday gives consumers the opportunity to get reacquainted with companies that wear the owners’ name on the storefront, at least figuratively.  A couple of days ago, we experienced the fourth annual Small Business Saturday, always sandwiched between Black Friday and Cyber Monday (which is today), two of the biggest shopping days of […]

Owned Media: Helping Companies Beat 4-1 Odds

A friend, father of a communications student, told me last week that there’s four public relations professionals for every journalist.  4 to 1.  I didn’t research the stat myself, but took a leap of faith that the student’s professor who revealed the stat knew what he or she was talking about. 4 to 1. At […]

Even the Best Client-Agency Relationships Need Evaluations

This guest post comes to us courtesy of  Judy Neer, president and CEO of Pile and Company, a management consulting firm that specializes in client-agency relationships, and via Ad Age.  The original post ran here.  The Top Reasons Brands Don’t Review Agency Relationships and Why They Should   Even in an industry that knows the […]

Ignore Industry Trade Press at Your Peril

Industry trade publications come and go. But their influence on a company’s reputation and importance to an organization’s public relations program never really changes.  Establishing and developing relationships with editors and reporters at Mobile Payments Today, Footwear News or The Ad Tech Press — or any other publication or news website within a given industry — […]

Brand Ambassadors for a New Era (Market Basket style)

It isn’t by design, but workers of New England-based DeMoulas Market Basket have become the poster children for employees as brand ambassadors – bar none. Chances are pretty good that if you reside somewhere in Massachusetts or Maine or New Hampshire, Market Basket is where you buy your food, at least occasionally. 71 stores. More than $4.5B in annual […]